Providers – Ways to boost your Care Hive Profile

Here are our 3 Top Tips for boosting your Care Hive Profile from average to GREAT!  Your Profile is the main way of engaging with new clients, so make it as informative as possible. You can edit your Profile by going to your Settings on the mobile App.


A good profile picture is a big part of communicating who you are and makes engaging with potential clients easier. It can also make them feel more comfortable about who they are inviting into their home.  

Here are some tips to help you pick a good picture for your Care Hive profile.

  • Just you.
  • Just your face, in good light.  
  • DO smile.
  • DO look straight at the camera.
  • DON’T wear sunglasses or a hat.


Your Care Hive Profile has an Introduction section. This is your opportunity to include a short blurb to give a flavour of who you are as a person and why you do what you do.  You could describe your passion for the type of work you do, highlight particular areas of experience you have, or maybe share some of your personal interests.

Here are some examples to get you started, but you are unique, so go ahead and make it your own.

“I’ve been a Support Worker now for 5 years and it has been the most rewarding and enjoyable job I have ever had. I’m here to support you to be as independent as possible and live your life your way.  I’m trustworthy and reliable and I will always treat you with dignity and respect.”

“I offer household cleaning services with James Home Services and take great pride in my work.  I’m efficient, thorough and reliable. I’m happy to do regular or one-off cleans and can bring my own equipment and cleaning products.”

“Hi. I’m an experienced Speech Therapist employed with Company ABC.  I have a particular interest in working with children with Autism.”  

“I chose to become a Support Worker because of my experience of helping to care for my younger brother who has a disability. I’m 25 years old and love live music, Aussie Rules and helping people.” 


Each client will be unique and what they are looking for will be wide and varied. The aim of Care Hive is to match them with a service provider who meets most or all of their preferences.  The more information about yourself that you share on your Care Hive Profile, the more precisely our platform will be able to match you to the client’s needs.  

So, the message here is not to hide the things that are unique about you, but to highlight what makes you stand out.  You will find a number of categories and options that you can choose from in Settings on the Care Hive mobile App:

  • Interests
  • Languages
  • Cultural Heritage
  • Experience
  • Other Characteristics

For example, if a client asks for a Support Worker who can speak Italian, likes going to movies, is a non-smoker and dog-friendly, Care Hive looks to the information in your Profile to find the provider/s who best match these criteria.  

So, if you have taken an extra couple of minutes to include in your Profile that you are interested in movies, speak Italian and are a non-smoker, then your profile is likely to be top of the search results for this client.

These are some of the ways you can make your Profile more appealing in order to attract new customers to your business. I hope this helps!

As always, please reach out at any time if you’d like to chat.

All the best,

Therese Mulherin